Privacy Policy
Last updated: October 2026
This policy tells you what Exclusivelysusan Restoration ("we", "us") does with your information. It covers visits to exclusivelysusan.world, calls to the phone number on this site, and any form you send. It is a general template. It is not legal advice.
What We Collect From You
You may give us details yourself. This can be your name, phone number, email address, location and a short description of the water damage. You share these when you fill out a form or phone the number on this site.
The site also gathers some details on its own. These can include your IP address, browser type, device type, the pages you view, and the date and time of your visit. Calls to the number on this site may be tracked. Some may be recorded. We do this for quality checks and billing.
Why We Use It
We use your information to:
- Match you with an independent water damage restoration provider in your area
- Send your request details to that provider so they can reach you
- Answer your questions and messages
- Measure how people use this site and our phone lines
- Make the site and the service better
- Follow the law and stop fraud or misuse
Who Gets Your Information
Exclusivelysusan Restoration is a referral service. When you ask for help, we pass your contact details and request to one or more independent providers or marketing partners. They use it to contact you about your request. These are separate businesses. They have their own privacy practices.
We also use outside companies to help run the site and phones. Examples are hosting, analytics and call-tracking firms. They may see some data. We may also release information if the law requires it, or to protect our rights.
We do not sell your personal information for money. Some laws, though, count sharing with marketing partners as a "sale" or "share." Where those laws apply, you may be able to opt out.
Cookies and Analytics
This site may use cookies and similar tools. They show us how visitors use the pages. Your browser settings let you control cookies. If you turn them off, parts of the site may not work as expected.
Your Rights and Choices
Your rights depend on where you live. You may be able to see, correct or delete your personal information. You may also be able to opt out of certain sharing. To ask, email contact@exclusivelysusan.world. We may need to confirm who you are before we act on a request.
Security and How Long We Keep Data
We take reasonable steps to protect your information. No method of sending or storing data is fully safe, though. We keep data only as long as we need it for the reasons above, or as long as the law requires.
Children
This site is not meant for children under 13. We do not knowingly collect their personal information.
Updates to This Policy
We may change this policy from time to time. The date at the top shows the latest change.
Contact
Have a question about this policy? Email contact@exclusivelysusan.world.
Tell us what happened
Water in your home? Send a request or Request a callback to check provider availability. Share a few photos and notes. A local provider will take it from there.
No obligation