About Exclusivelysusan Restoration
Request an estimate
What We Are
Exclusivelysusan Restoration is a referral service. We connect homeowners who have water in the house with independent providers in our network. That is all we do.
Why We Exist
When water gets in, people panic. They search, scroll and guess. We try to make the next step clear: stop the source, take photos first, reach a local provider.
We also follow the seasons. Spring melt, summer storms and deep frost each cause different problems. Each changes how fast you should act. Damp spaces can also grow mold, so waiting too long can make a small problem bigger.
Who This Site Is For
This site is for homeowners dealing with burst pipes, leaking appliances, roof leaks, storm flooding and wet basements in Flint and the Greater Flint area. If the water came from sewage, or you smell gas, stay out and contact emergency services first.
How Matching Works
Send a request, or request a callback to check provider availability. Tell us where you are and what happened. We connect you with a provider in our network that serves your area.
Matching depends on location and on provider availability. Call hours vary by provider.
What Providers Do
Providers are independent businesses. They do the work. That can include water extraction, structural drying, basement cleanup and repairs.
We expect providers to:
- Explain the job in plain words
- Give a written estimate
- Respect your decision
- Help document damage when you need records
What to Look For in an Estimate
A good estimate lists the rooms, the work and the materials. It should say what is included and what is not. Ask what could change the price once walls or floors are opened.
Typical U.S. costs vary by job size, water type and materials. When you can, compare more than one written quote.
What We Do Not Do
We do not send workers to your home. We do not do repairs. We do not set prices. We do not decide what your insurance covers.
The provider you speak with sets the scope and the price. Get it in writing.
How We Are Paid
Providers may pay Exclusivelysusan Restoration for referrals. You do not pay us to be connected. You are never required to hire the provider you speak with.
Keep Good Records
Good paperwork makes estimates smoother. Take wide photos and close-ups. Note the date and what you think caused the water. Keep receipts. Some policies may cover sudden damage, so check your policy and talk to your insurer.
Get Connected
Ready to start? Request a callback to check provider availability, or ask for an estimate.
Tell us what happened
Water in your home? Send a request or Request a callback to check provider availability. Share a few photos and notes. A local provider will take it from there.
No obligation